Lake Roosevelt Community Health Centers

Walk-ins Policy/Procedure

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It's always best to schedule your appointment ahead of time so that you can plan your visit. Transportation, paperwork, medicines etc. However sometimes issues, concerns or emergencies do arise and LRCHC has the following policy & procedure.

Blood Pressure Check
Vaginitis/Vaginal Discharge
Medical Recheck
Medication Refills
Any Elective Procedure
Physicals
Minor Upper Respiratory Infection
Consultations
Immunizations
Well Child Exams
Well Woman Exams

 

Non-Urgent Patient Walk-in Types:

Urinary Tract Infection
High Blood Pressure
Skin Infections
Periodontal Infections
Diabetes patient that is out of medications or not under care
Severe Sore Throat or Cough
Headaches
Minor Trauma (Sprains, Strains)
Minor Lacerations
Leg Pain
Difficulty Walking

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Urgent Patient Walk-in Types:

Acute Chest Pain
Shortness of Breath
Trauma (Burns, Lacerations, Bleeding, Broken Bones)
Stroke Symptoms
Foreign Bodies in the Eyes
Trauma to the Eyes
Poisoning
Acute Abdominal Pain
Fever in any baby less than six weeks old
Temperature > 101 in an infant younger than 1 year old for at least 24 hours
Temperature > 103 for any age for at least 48 hours
Drug Reaction
Insect Systemic Reaction
OB Patients with Active Bleeding
OB Patients with Trauma to Abdomen
OB Patients with cramping, spotting, vomiting or fall
Cool Extremities

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Emergent Patient Walk-in Types:

Emergent – If a patient shows up at the front desk with any of the emergent complaints, the nurse will be contacted immediately to evaluate the situation. The nurse will evaluate the situation and determine if the patient needs to be immediately seen by a provider or if the patient can be under the urgent patient protocol.

Urgent – If a patient shows up at the front desk with any of the urgent complaints, the patient will be given the next available appointment in the schedule for the day. If there are no open appointments for the day the patient will be given the opportunity to wait for a no-show or cancelation in the schedule.

Non-Urgent – If a patient shows up at the front desk with any of the non-urgent complaints, the patient will be given the next available appointment or given the opportunity to wait for a no-show or cancelation in the schedule.

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Walk-ins may be of three types, Emergent, Urgent and Non-Urgent:

To provide medical care to all patients in need.
To provide a protocol for those patients who present to our clinic without an appointment.

Purpose:

Definitions:

Walk-ins: Patients who present to the Health Centers without an appointment, requesting medical attention.

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AAAHC Standard: Not Applicable

11665 South Hwy 21, Keller Washington, 99140

San Poil Valley Community Health Center

39 Shortcut Road, Inchelium Washington, 99138

Inchelium Community Health Center

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